Importance of Customer Satisfaction
Titan Electrical is a strong brand which is determined to fulfil its duties. No matter how big or small the job is. We aim to satisfy you by getting the job done right the first time. We encourage our customers to engage on our social media platforms. And give constant feedback on services provided and share your experience with us.
How We Aim to Keep You Satisfied
Ways of making sure that you are satisfied is by:
- Attending to all your inquiries on time
- Picking up your calls
- Making your electrician requests as easy as possible
A satisfied customer is Titan Electrical s ultimate goal. Our Vision is to be the leading electrical installation and service provider. We aim to reach this by doing things differently to our competitors by providing value to our customers.
We believe that a satisfied customer makes a happy employee. Being customer orientated is an important part of our training. Our service professionals are trained to respect your homes and families. They do this by providing attention to detail that ensures quality and safe work. They live by the code of values which includes speaking to you calmly and respectfully without profanity or sarcasm.
Customer satisfaction builds customer loyalty and this is good for us at Titan Electrical as a company. This assists us to measure the performance of the brand. And determine if the service we are providing is useful to you or not. And how and where to improve on it.
Need it done right? Join thousands of satisfied Titan Electrical customers, request an electrician today!
- No Call Out Fee
- Up Front Pricing
- Licensed Experts